As hospitality management operators, it is the mission of Kata Rocks and Infinite Luxury Limited to deliver excellent service and satisfaction to all of our guests. Kata Rocks and Infinite Luxury Limited (here and after referred to as “the Company” or “we” or “us” or “our”) recognise the importance of protecting your personal information as a customer of our products and services. We respect the privacy of every customer, as well as every business partner. This privacy statement will inform you as to how we look after your personal data when you visit our website or use our services and tell you about your privacy rights and how the law protects you.
We need to collect, use and disclose personal information in order to perform our business functions and activities, including making and managing travel bookings on behalf of our customers. We are firmly committed to protecting the privacy and confidentiality of personal information and to maintaining various physical, electronic and procedural safeguards to protect personal information in our care. We follow a strict policy regarding the collection, use and disclosure of all private information.
All personal information is kept strictly confidential as per the Personal Data Protection Act (PDPA) that came into effect on 1 June 2022 in Thailand. This Act follows the California Consumer Privacy Act (CCPA) as well.
We appreciate the importance of privacy of personal data, which is an important fundamental privacy right that is protected under the Personal Data Protection Act B.E. 2562. It includes all personal information for guests, suppliers, and employees. Personal data is defined as any information relating to a natural person, which enables the identification of the individual, whether directly or indirectly. Information of deceased individuals is not included under the definition of personal data.
We will collect, use, or disclose sensitive personal information only with your consent and only if it is permitted by law.
We may disclose or transfer your personal information to the following parties:
Information collected by companies related to you will be kept secure with the company collecting your information by:
We may permit third parties to link to our websites or to post a link to their site on ours. We do not endorse these sites and are not responsible for other websites or their privacy practices. We do not assume responsibility or liability of any nature whatsoever for the activities conducted or information contained in the third party websites.
We do not knowingly collect Personal Information from children under the age of 18, though we may collect Personal Information about a child as part of the guest registration process or to participate in activities on the websites or at the resorts but always with the consent of a parent or guardian.
Our websites and mobile applications may use social media features and widgets (such as ‘Like’ and ‘Share’ buttons/widgets (SM features).
They are provided and operated by third party companies (e.g. Facebook) and either hosted by a third party or hosted directly on our website(s) or mobile application. SM features may collect information such as the pages you are visiting on our website(s)/mobile application, your IP address and may set cookies to enable the SM feature to function properly.
A cookie is a text file containing small amounts of information which is downloaded to your device when you access a website. The text file is then sent back to our server each time your browser requests a page from the server. This enables us to operate the websites more effectively and load the websites so that it reflects your personal preferences, based on your previous browsing on the websites as well as keywords we may be able to gather from URLs of other webpages from which you accessed the websites.
When you visit the websites, the following types of cookies may be downloaded to your device:
We may use analytics service providers for website traffic analysis and reporting. Analytics service providers generate statistical and other information about the use of the websites by using cookies. They allow us to recognize and count the number of visitors and to see how often visitors return to the websites, how long they stay and how visitors move around our websites when they are using them. This helps us to improve the way our websites work, for example, it helps users to find what they are looking for easily. The information generated relating to the websites may be used to create reports about the use of the websites and the analytics service provider will store this information.
We may use functional cookies that allow us to remember choices you have made on the websites so as to provide you with a more enhanced user experience by delivering content specific to your interests.
These are cookies that are required for the administration and operation of our websites. Some cookies that we use are necessary for our websites to function properly and to enable you to move around the websites and use its features.
If you do not wish us to install cookies or you don’t agree with how we use these cookies, you can change the settings on your internet browser to reject them. For more information please consult the “Help” section of your browser or visit www.aboutcookies.org, www.allaboutcookies.org or http://optout.aboutads.info/#/. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features on our websites.
The PDPA of Thailand guarantees the following rights of data owners: Right to be informed (of the purpose of collection, data retention period, etc); right to access their personal data; right to rectification of inaccurate or misleading information; right to objection/withdrawal from inappropriate uses, at any time; right to restrict processing; right to erasure; and right to data portability.
We have strict measures to maintain the security of your personal information, in order to prevent data loss or have unauthorized access, destroy, use, alter, modify or disclose personal information; which is consistent with the information security policy and practice of the company.
In case the data controller or data processor, or those who are responsible for the operation of any matter according to their duties neglects or does not perform or direct any one of its duties, which violates the announcements and practices regarding personal information and/or in accordance with the Personal Data Protection Act B.E. 2562. In this case, the responsible, including employees who violate the rules and regulations on Work Section 6 Disciplinary Actions will be taken due to causing a legal offense and/or damage. Such person shall be subjected to disciplinary action in accordance with the company’s regulations and shall be liable to legal penalties for the offense committed. If such offense causes damage to the hotel and/or any other person, the company will consider further legal proceedings.
Наше обещание лучшей цены
Book Directly with Kata Rocks for the Best Rate and Best Service.
Ваше путешествие в Kata Rocks начинается здесь, с момента осуществлуния бронирования на нашем сайте или при обьращении по почте firstname.lastname@example.org и мы гарантируем Вам:
Ваше проживание – это наш приоритет, от начала и до конца.
Kata Rocks гарантирует что цены на нашем сайте самые выгодные из всех доступных порталов
Если Вы сообщите нам (в течении 24 часов после осузествления бронирования) о более низкой доступной цене на ином портале в момент бронирования, мы предоставим самую низкую цену и предоставим дальнейшую скидку в размере 5% к данной цене.
Мы свяжемся с Вами в течении двух рабочих дней после получения Вашего заявления.
Our Best Rate Promise
Book Directly with Kata Rocks for the Best Rate and Best Service.
Your journey to Kata Rocks beings here, when you book your stay directly on our website or by contacting email@example.com you’ll be guaranteed:
Your stay with us, from start to finish, is our utmost priority.
Kata Rocks guarantees that the room rates on our website will be the best available anywhere or we’ll more than match the competition. If you find a lower qualifying rate – on another website within – within 24 hours of making your reservation, we’ll match the lower rate and give you a further 5% discount off the lower rate. Book Now
Submit a Claim
We will contact you within two (2) business days after receiving your claim.