Service with a Smile | Kata Rocks Resort Phuket Thailand

Service with a Thai smile

Thailand is well known as the ‘Land of Smiles’ for the way the locals seem to approach even the most difficult situation with a broad grin.

A Thai smile is used to express everything from pleasure to embarrassment, and it is a charming default gesture for a nation to embrace. And a big smile certainly makes any visitor feel extremely welcomed and is a great way to start a Phuket luxury Sky Villa experience at Kata Rocks.

Where Phuket luxury living is fun

One of the most appealing aspects of Thailand’s rich cultural essence is the concept of sanook, or group fun, which Thais seem to be able to find in many aspects of daily life. Sanook doesn’t translate accurately into any specific western concept, yet we think most guests on holiday in Thailand would recognise it.

Most certainly it is a big part of the Kata Rocks Phuket luxury living culture at this fabulous ocean view resort. Sanook is apparent in the welcoming smiles and graceful wais (palms together greeting) that charming Kata Rocks staff use to welcome guests on arrival. It is just another ‘Amazing Thailand’ moment if they seem genuinely pleased to welcome guests to the resort and impress them with their unique brand of concierge-style service!

If they are amused in helping a guest have a laugh or a bit of fun then take it all in stride. This is the ultimate human connection! Sanook is certainly a big part of sharing good food with family and friends in Thailand. This particular concept is amply catered for at Kata Rock’s stunning poolside cocktail bar and restaurant that looks out on the Andaman Sea. It specialises in fresh healthy cuisine, an extensive wine cellar and a setting that brings people together. So perhaps it’s no surprise that that the Bar and Restaurant at Kata Rocks serve up both sanook and Phuket luxury living in equal measure.

Another Thai cultural concept that is much valued is sabai, or comfortable relaxation. This feeling is fundamental to the Kata Rocks luxury Sky Villa experience, especially when lounging on the terrace by your own private infinity swimming pool.

It is also a core value of the amazing spa and wellness centre at Kata Rocks. Here luxury spa treatments, relaxing massage and therapeutic meditation are dispensed with dedication and in the long-established traditions of Thailand.

Kata Rocks is its own land of many smiles, with equal parts of sanook and sabai thrown in for good measure. If guests find themselves smiling for ear-to-ear more than they normally would back home it is a sign they have joined this festival of happiness and wellbeing. Sanook sabai indeed!